PLAYER PROTECTION

Responsible Gaming
at p987

Gaming should always be fun — never a source of stress or financial hardship. p987 is committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the experience safely.

21+

You must be 21 years or older to register and play on p987. This is a strict requirement under PAGCOR regulations.

Important Notice: If you or someone you know is experiencing problems with gambling, please reach out to p987 support immediately. Help is available 24/7. You are never alone in this.

1. Our Commitment to Responsible Gaming

At p987, we believe that online gaming is meant to be an enjoyable form of entertainment — nothing more, nothing less. We take our responsibility as a gaming platform seriously, and that means going beyond just offering great games. It means actively looking out for the wellbeing of every player on our platform, from Manila to Cebu, Davao to Quezon City.

p987 operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), which sets clear standards for player protection, fair play, and responsible gaming practices. We are fully aligned with these standards and have built our platform with player safety as a core design principle — not an afterthought.

Our responsible gaming program covers four key areas: prevention (keeping at-risk players informed), protection (tools that let players set their own limits), intervention (identifying and reaching out to players showing signs of problem gambling), and support (connecting players with professional help when needed).

We ask every p987 player to take a moment to read this page. Understanding the risks and knowing your options is the first step toward a healthy, sustainable gaming experience.

2. Strict 21+ Age Policy

p987 enforces a strict minimum age requirement of 21 years old for all players. This is not just a platform rule — it is a legal requirement under Philippine law and PAGCOR licensing conditions. No exceptions are made, regardless of circumstances.

Why 21?

The Philippine government has set 21 as the minimum age for casino-style gambling to protect young people from the potential harms of gambling before they have the maturity and financial independence to manage it responsibly. p987 fully supports this policy and enforces it rigorously.

How We Verify Age

  • All new players are required to provide their date of birth during registration.
  • Before any withdrawal can be processed, players must complete KYC (Know Your Customer) verification by submitting a valid Philippine government-issued ID — such as a PhilSys ID, passport, driver's license, SSS ID, or UMID.
  • If there is any doubt about a player's age at any point, p987 reserves the right to suspend the account and request additional verification documents.
  • Accounts found to belong to players under 21 will be permanently closed and all associated balances forfeited.

Parents and Guardians: If you believe a minor has accessed p987 using your device or account, please contact our support team immediately. We will investigate and take appropriate action without delay.

3. Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people do not realize there is an issue until it has already caused significant harm. p987 wants every player to be aware of the warning signs so they can act early.

Common signs that gambling may be becoming a problem include:

  • Spending more money on gambling than you can afford to lose
  • Chasing losses — continuing to play in an attempt to win back money you have lost
  • Lying to family members or friends about how much time or money you spend on gambling
  • Neglecting work, school, or family responsibilities because of gambling
  • Feeling anxious, irritable, or restless when you are not gambling
  • Borrowing money — from friends, family, or through loans — to fund gambling
  • Using gambling as a way to escape stress, depression, or personal problems
  • Failed attempts to cut back or stop gambling despite wanting to
  • Gambling with money set aside for essential expenses like rent, food, or bills

If you recognize any of these signs in yourself or someone you know, please do not ignore them. The tools and resources on this page are here to help.

4. Quick Self-Assessment

Take a moment to honestly answer the following questions. If you answer "yes" to two or more, we strongly encourage you to use p987's responsible gaming tools or seek professional support.

Gambling Self-Check — Answer Honestly

1

Have you ever gambled with money that was meant for essential expenses like food, rent, or utilities?

2

Have you ever tried to win back money you lost by gambling more?

3

Have you ever lied to someone close to you about how much you gamble or how much you have lost?

4

Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

5

Has gambling ever caused problems in your relationships, work, or finances?

6

Have you ever borrowed money or sold something to fund your gambling?

7

Do you find yourself thinking about gambling frequently, even when you are doing other things?

Two or more "yes" answers may indicate a gambling problem. Please consider using p987's self-exclusion tool or reaching out to a professional counselor.

5. Responsible Gaming Tools on p987

p987 provides a suite of responsible gaming tools that are available to all registered players at no cost. These tools are accessible directly from your account settings and can be activated at any time. You do not need to explain yourself or justify your decision to use them — they are there for your benefit.

Deposit Limits

Set a maximum amount you are allowed to deposit within a defined time period — daily, weekly, or monthly. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.

Session Time Reminders

Set a reminder that will notify you when you have been playing for a specified amount of time. This helps you stay aware of how long you have been on the platform and encourages regular breaks. You can set reminders at 30-minute, 1-hour, or 2-hour intervals.

Loss Limits

Define the maximum amount you are willing to lose within a given period. Once your loss limit is reached, your account will be temporarily restricted from further wagering until the period resets. Like deposit limits, reductions take effect immediately while increases require a cooling-off period.

Reality Check

Enable periodic pop-up notifications during your gaming sessions that display how long you have been playing and your net win/loss for the session. This feature keeps you grounded and helps prevent the "time distortion" effect that can occur during extended gaming sessions.

Temporary Account Pause

If you need a short break from gaming, you can temporarily pause your p987 account for a period of 24 hours, 7 days, or 30 days. During a pause, you will not be able to log in, deposit, or place bets. Your account and balance will remain intact and accessible once the pause period ends.

6. Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on p987. When you self-exclude, your account is permanently closed for the duration you choose, and you will be blocked from creating new accounts during that period. This is a serious commitment — and p987 treats it as one.

Self-exclusion periods available on p987:

  • 6 months — for players who need a significant break
  • 1 year — for players who want extended distance from gaming
  • 3 years — for players dealing with more serious concerns
  • Permanent — for players who wish to stop gambling indefinitely

During self-exclusion, p987 will also suppress all marketing communications to your registered email and phone number. Any remaining balance at the time of self-exclusion will be returned to your verified payment method (GCash, PayMaya, BPI, BDO, or Metrobank) after identity verification.

Please Note: Self-exclusion cannot be reversed before the chosen period ends. If you select permanent self-exclusion, your account will never be reopened. We ask that you consider this decision carefully — and we fully support you in making it if it is the right choice for you.

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact p987 support directly and our team will process your request within 24 hours.

7. Support Resources

p987 encourages any player who is struggling with gambling to seek professional help. You are not alone, and there are dedicated organizations in the Philippines that provide free, confidential support.

  • PAGCOR Responsible Gaming Program: PAGCOR operates a responsible gaming framework for all licensed operators in the Philippines. Players can contact PAGCOR directly for guidance on self-exclusion across multiple platforms and for referrals to counseling services.
  • National Center for Mental Health (NCMH): The NCMH provides mental health services including counseling for behavioral issues such as problem gambling. Their crisis hotline is available for Filipinos in need of immediate support.
  • Gamblers Anonymous Philippines: A peer support community for people who want to stop gambling. Regular meetings are held in Manila, Cebu, and other major cities across the Philippines.
  • p987 Support Team: Our 24/7 customer support team is trained to assist players who raise responsible gaming concerns. All conversations are handled with complete confidentiality.

If you are in crisis or need immediate help, please reach out to the NCMH crisis line or visit your nearest mental health facility. Your wellbeing is more important than any game.

8. Tips for Healthy Gaming

Most p987 players enjoy gaming as a fun, recreational activity without any issues. Here are some practical habits that help keep gaming enjoyable and under control:

  • Set a strict budget before you start playing and stick to it — treat it like entertainment spending, not an investment.
  • Never chase losses. If you have reached your budget for the day, log out and come back another time.
  • Take regular breaks. Step away from the screen every hour, stretch, and do something unrelated to gaming.
  • Do not play when you are emotionally distressed, tired, or under the influence of alcohol.
  • Keep gaming in perspective — it is one of many leisure activities, not a primary source of income.
  • Talk openly with family or friends about your gaming habits. Transparency helps keep things balanced.
  • Use p987's deposit and loss limit tools proactively — before you feel you need them, not after.
  • Remember: the house always has an edge. Play for fun, not to profit.

9. Contact p987 Responsible Gaming Team

If you have questions about our responsible gaming tools, want to activate self-exclusion, or need to speak with someone about a gambling concern, our dedicated team is available around the clock.

Email: [email protected]

All responsible gaming inquiries are handled with strict confidentiality. You will never be judged for reaching out — we are here to help.

p987 Player Protection at a Glance

Six pillars of responsible gaming that p987 upholds for every Filipino player on the platform.

Strict 21+ Verification

Every p987 player is age-verified through government-issued Philippine ID before any withdrawal is processed. No exceptions, ever.

Self-Exclusion Tools

Choose to pause or permanently close your account at any time. Self-exclusion is processed within 24 hours and includes marketing suppression.

Deposit & Loss Limits

Set daily, weekly, or monthly caps on how much you deposit or lose. Limits take effect immediately and can only be increased after a cooling-off period.

Session Time Reminders

Get notified when you have been playing for a set amount of time. Regular reminders help you stay aware and take healthy breaks.

24/7 Support Team

Our trained support staff are available around the clock to assist with responsible gaming concerns, account restrictions, and referrals to professional help.

PAGCOR Aligned

p987 operates in alignment with PAGCOR's responsible gaming standards, ensuring that player protection is built into every aspect of the platform.

Play Responsibly — Enjoy p987 the Right Way

Gaming is more fun when you are in control. Set your limits, know your boundaries, and enjoy everything p987 has to offer — safely and responsibly.

Must be 21 years or older to play. Please gamble responsibly. If gambling is affecting your life, seek help.